HELP & FAQs

Payment & Receipts

Will I get a receipt?

Yes! Proof of purchase will be sent to your email.

Product Information

How to use a condom?

You may read our blog for a more detailed guide.

If you prefer video, you may also check them out on our YouTube channel.

What does the number means?

The first numbers represent which series it’s from, signifying their textures.



2 Series has a smooth texture
3 Series are ribbed
4 Series are dotted
5 Series are a mix of dots and ribs
6 Series have no reservoirs


The second number tells you which individual is it from the series.

Check them out here!

What is the condom size?

Do not worry, our beloved boys of every shape and size! Our condoms will definitely fit you, as they start at a minimum size of 52 mm (-/+ 2mm) and can be expanded to an entire arm’s length! (You can try it if you’d like, we ain’t stopping you)

Where & when is the expiry date?

You can check the expiry dates of the condoms on the box or on the packets (the foil) themselves.

Purchase & Availability

How to buy CARE®?

Okay, first, you choose what you want and then take out your wallet… We’re kidding. 😆

We support a couple of channels here on our website:

  • Bank Transfer (FPX)
  • Debit / Credit Card
  • Touch N Go
  • GrabPay
  • Boost
  • ShopeePay
  • GooglePay
  • ApplePay
  • ShopbackPay

Payment gateway by senangPay

Where to buy CARE®?

You can find our products:

On Shelve @ 

  • 7-Eleven Malaysia
  • KK Mart
  • Potboy Mart
  • Guardian
  • Caring Pharmacy
  • Health Lane Family Pharmacy
  • BIG Pharmacy
  • AA Pharmacy
  • Alpro Pharmacy
  • Careon Pharmacy

 

Online @

  • Lazada
  • Shopee
  • GrabMart

 

Or right here on our website!

Will people know what I bought?

Nope! We’re going to pack your purchases as discreetly as possible. Like this: 

  • No Brand mentioned
  • No Company Name mentioned
  • No Content mentioned

Shipping & Delivery

How to track my parcel?

You may login to check the status of your parcel on your “Account” page.

When will my stuff be shipped?

As soon as we get your order! We’ll pack and ship it out within 24 hours (working days of cause😉), and it’ll be on its way to you in 3-5 working days 😀

HAVE OTHER CONCERNS?
JUST ASK US!